TERMS AND CONDITIONS REGARDING THE SHIPMENT OF GOODS
The displayed prices are expressed in Lei or Euro, without VAT. We offer free transport for orders of at least 500 lei + VAT. (the offer is valid only in Romania and is not valid for communes or villages where additional kilometers are charged!) For orders of a lower value, we calculate the lowest transport price. For telephone orders – call: 0337 102 233 Monday-Friday: 08.00-17.00
TERMS AND CONDITIONS REGARDING CONFIDENTIALITY
Dear customer of Unitex Production Equipment Ro SRL, you have certainly already heard about GDPR (General Data Protection Regulation) and about the news it brings. Because we want you to trust us and the way we use your e-mail address and your personal data, we assure you that Unitex Production Equipment Ro SRL applies the GDPR principles.
Principle 1: Legality, fairness, and transparency, personal data are processed legally, correctly, and transparently in relation to data subjects.
Principle 2: Purpose limitation, personal data are collected only for specified, explicit, and legitimate purposes.
Principle 3: Collection of the minimum necessary, personal data are adequate, relevant, and limited to what is necessary for relation to the purposes for which they are processed.
Principle 4: Keeping data up to date, personal data is correct and up to date.
Principle 5: Limit data storage, personal data is maintained only for the purpose of collection. Therefore, personal data are deleted as soon as the purpose of the collection has been achieved (except where otherwise required by law).
Principle 6: Integrity and confidentiality, personal data are processed in a way that ensures protection against unauthorized use. Please check our website www.unitexproduction.com for the processing of personal data in order to be fully informed about it. It is important to know that based on a written request, dated and signed, sent to Unitex Production Equipment Ro SRL. Gugesti, Blv. Mihail Kogălniceanu No.30, Vrancea County or by e-mail [email protected], you can exercise, free of charge, the following rights:
– to access and intervene on the transmitted data;
– to oppose the processing of data for justified and legitimate reasons related to their particular situation (except for the processing of direct marketing, in which case you can oppose at any time free of charge and without justification)
– to request the deletion of data, except for the situations provided by law.
According to the requirements of Law no. 677/2001 for the protection of persons regarding the processing of personal data and the free movement of these data, amended and supplemented and of Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, UNITEX PRODUCTION EQUIPMENT RO SRL, has the obligation to manage safely and only for the specified purposes, the personal data you provide us about you. Your data is intended for use by UNITEX PRODUCTION EQUIPMENT RO SRL and will not be disclosed to third parties. We guarantee the confidentiality of the personal data of all those who fill in the contact form.
TERMS AND CONDITIONS REGARDING THE RETURN OF GOODS
We inform you that in accordance with GEO34 / 2014, you benefit from a return request period of 14 calendar days valid from the date when you took possession of the product ordered online and delivered through a courier approved by the supplier. The provisions of GEO 34/2014 apply only to the consumer-defined as any natural person or group of natural persons constituted in associations as defined in art. 2 pt. 2 OG 21/1992 on consumer protection, republished, with subsequent amendments and completions. In accordance with GEO34 / 2014, the customer (natural person) who wishes to exercise his right of withdrawal and return, must take into account the following aspects: The returned product must be in the same physical and functional condition as it was on the date when was received based on the order made online. The customer must be responsible for diminishing the value of the good, due to its use to an extent that exceeds the limit necessary to establish the nature of the characteristics and the mode of operation. The supplier may withhold a sum of money equivalent to the costs of reconditioning the returned products with deficiencies in appearance, operation, missing accessories, or incomplete packaging, excessively damaged or missing. This amount is established by an authorized service based on a price offer or repair estimate. The customer can give up the return decision even after the returned product came into the possession of the Supplier. In this case, the costs of returning or relocating the product are the responsibility of the Client. The return costs will be borne by the customer and the refund of the value of the product will be made within 14 calendar days from the receipt of the product that was the subject of the sale. Situations in which the products purchased online cannot be returned According to Ord. 130/2000. Head. 2, Art. 10 cannot be returned the products manufactured on “special order” (SPECIAL ORDER is defined as the list of products ordered by the customer and which are not in the usual stock of the Supplier but which can be delivered based on a firm order ) Unitex Production Equipment Ro SRL does not assume any responsibility for any damage, of whatever nature, damage caused by defects in its products. No indemnity will be paid by us for modifications or repairs of its products.